7-day return window · Hassle-free refunds
7 Days
Return Window
5–7 Days
Refund Time
Defective Items
Free Returns
ELIGIBLE FOR RETURN
- Defective or non-functioning product
- Wrong item delivered (different from what was ordered)
- Product damaged during shipping
- Item not as described on the product page
- Missing accessories or components from the original package
NOT ELIGIBLE FOR RETURN
- Products with physical damage caused after delivery
- Items returned after 7 days of delivery
- Products that have been installed, modified, or tampered with
- Missing original packaging, accessories, or warranty card
- Consumable items (cables/accessories) once opened and used
- Products purchased during clearance or final sale
HOW TO INITIATE A RETURN
Log in to your account
Go to My Orders and find the order you want to return.
Click "Request Return"
Available on delivered orders within 7 days of delivery.
Select reason & submit
Choose the return reason and provide a brief description of the issue.
Wait for approval
Our team will review your request within 1–2 business days.
Ship the item back
After approval, pack the item securely and ship to the address provided. For defective items, we arrange pickup.
Receive your refund
Refund is processed within 5–7 business days after we receive and inspect the item.
REFUND METHODS
Online Payments (Razorpay)
Refunded to original payment source within 5–7 business days
Cash on Delivery (COD)
Refunded via bank transfer (NEFT/IMPS) within 7–10 business days
Partial Refunds
If only part of the order is returned, a partial refund is processed accordingly
IMPORTANT
- › Shipping charges (₹299) are non-refundable unless the return is due to our error.
- › Return shipping costs are borne by the customer unless the item is defective.
- › We recommend using a trackable shipping service for your return.
Need help with a return?
CONTACT SUPPORT