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Can't find an answer? Contact our support team — we typically respond within a few hours.
Standard delivery takes 5–7 business days across India. Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad) typically receive orders within 3–4 business days. Expedited shipping is not currently available.
Yes, we deliver to all serviceable pin codes across India via trusted courier partners. Enter your pin code at checkout to confirm availability.
Shipping is free on all orders above ₹2,000. Orders below ₹2,000 attract a flat ₹99 shipping fee.
Yes. Once your order ships, you will receive an email with a tracking number and link. You can also track your order from the "My Orders" section in your account.
Orders can be cancelled within 2 hours of placement, provided they have not been dispatched. Log in to your account, go to "My Orders", and click "Cancel Order". After dispatch, cancellation is not possible — you may raise a return request instead.
We accept all major payment methods via Razorpay — UPI (GPay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, and EMI. We also offer Cash on Delivery (COD) for eligible orders.
Yes, COD is available for orders up to ₹10,000 at select pin codes. You will see the COD option at checkout if it is available for your location.
Absolutely. All online payments are processed by Razorpay, a PCI-DSS Level 1 certified payment gateway. We do not store any card details on our servers.
Failed payment amounts are automatically refunded within 5–7 business days by your bank. If you were charged and the order is missing, please contact us at support@nnaudio.in with your payment reference number.
We accept returns within 7 days of delivery for products that are defective, damaged, or not as described. Products must be returned in original packaging with all accessories. For full details, see our Returns Policy page.
Log in to your account, go to "My Orders", select the order, and click "Request Return". Fill in the reason and submit. Our team will review your request within 1–2 business days.
Once we receive and inspect the returned product, refunds are processed within 3–5 business days. The amount will be credited to your original payment method. COD orders receive refunds via bank transfer.
Yes. All N & N Audio products come with a 2-year manufacturer warranty against defects in materials and workmanship. Warranty does not cover physical damage, water damage, or damage from incorrect installation.
Contact us at support@nnaudio.in or call +91 9700929591 with your order number and a description of the issue. We will guide you through the warranty claim process.
Our amplifiers are compatible with all standard car head units that have RCA pre-out connections or speaker-level inputs. Check the product specifications for input sensitivity ranges. If unsure, contact us before purchasing.
We do not offer installation directly, but we can recommend trusted certified installers in major cities. Contact us on WhatsApp at +91 9700929591 for installer recommendations in your city.
Wire gauge depends on amplifier power. As a general guide: up to 500W RMS use 8 AWG, 500–1000W use 4 AWG, and above 1000W use 1/0 AWG. Our product pages include a recommended wire gauge in the specifications.
Our subwoofers are passive (require an external amplifier). For best results, pair them with one of our matching amplifiers. We offer bundled packages — contact us for recommendations.
Match the RMS power rating of the amplifier channel to the RMS power handling of your speakers. Avoid overpowering (exceeding speaker RMS) or severely underpowering (less than 50% of speaker RMS). Our team can help you pick the right combination — use the Contact page.
Yes, an account is required to place orders. This allows you to track orders, manage returns, and save delivery addresses. Registration is free and takes under a minute.
Click "Forgot Password" on the login page, enter your registered email, and we will send you a reset link within a few minutes. Check your spam folder if it does not arrive.
Address changes can only be made before the order is dispatched. Contact us immediately at support@nnaudio.in or call us to request a change.