PRIVACY POLICY

Last updated: April 13, 2026

1. INFORMATION WE COLLECT

When you use audiosets.store, we may collect the following information:

  • Account Info: Name, email address, phone number, and password (encrypted).
  • Order Info: Delivery addresses, order history, payment method (we do not store card details).
  • Usage Data: Pages visited, products viewed, search queries, and device/browser information.
  • Communications: Messages you send us via contact forms or email.

2. HOW WE USE YOUR INFORMATION

  • To process and fulfill your orders.
  • To send order confirmations, shipping updates, and support responses.
  • To improve our website, products, and services.
  • To send promotional emails (only with your consent — you can unsubscribe anytime).
  • To detect and prevent fraud or unauthorized activity.
  • To comply with legal obligations.

3. DATA SHARING

We do not sell your personal information. We may share it with:

  • Payment Processors: Razorpay for secure payment processing.
  • Courier Partners: For order delivery purposes only.
  • Cloud Services: Cloudinary (image hosting), Vercel (hosting), Resend (email delivery).
  • Legal Authorities: When required by law or to protect our rights.

4. DATA SECURITY

  • Passwords are stored using industry-standard bcrypt hashing — never in plain text.
  • All data transmission is encrypted via HTTPS/TLS.
  • Payment card information is processed directly by Razorpay and never stored on our servers.
  • We conduct periodic security reviews of our systems.

5. COOKIES

We use cookies and local storage to:

  • Keep you logged in across sessions.
  • Remember your cart and wishlist items.
  • Analyze site usage for improvement purposes.

You can disable cookies in your browser settings, though some features may not function correctly.

6. YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and personal data.
  • Opt out of marketing communications at any time.
  • Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us at support@audiosets.store.

7. DATA RETENTION

We retain your personal data for as long as your account is active or as needed to provide services. Order data is retained for 7 years for accounting and legal purposes. You may request account deletion at any time from your account settings.

8. CHILDREN'S PRIVACY

Our Site is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes by email or a prominent notice on our website. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. CONTACT US

For privacy-related concerns: Contact Page or email support@audiosets.store.